WCL Privacy Statement

This Web site (the "Site") is operated by West Campus Living, a division Rojo Group, LLC ("WCL"). The Privacy Statement (the "Statement") that follows describes WCL's collection, use and disclosure of information practices in connection with the Site. This Statement applies to any other versions or pages of the Site that WCL operates, including versions or pages that WCL co-brands or private labels with affiliates and other partners (collectively, "Affiliates"). For example, you may have arrived at a co-branded version of the Site from an Affiliate's Web site, in which case, that Affiliate will be clearly identified at the top of the home page of this Site. In this Statement WCL may refer to those versions of the Site as "Affiliate Versions." Please be aware that WCL may share any information you submit through this Site with Affiliates, as described below. During your visit to any Affiliate Version, the Affiliate may independently collect other information from you.

This Statement does not describe WCL's collection, use and disclosure of information through means other than this Site (e.g., offline) or the collection, use and disclosure practices of any third party, including Affiliates. For information on a third party’s information collection, use and disclosure practices, please review the privacy policy on the applicable third party’s Web site. Also, please note that this Site contains links to other Web sites. WCL is not responsible for the Web sites, content or privacy practices of any third party.

The policy that follows is applicable to WCL's information collection, use and disclosure practices. For information on the policy applicable to the affiliate's information collection, use and disclosure practices, please review the privacy statement on the affiliate's Web site (this may be the site from which you linked to get here). Also, please note that this Web site contains links to other Web sites. WCL and its affiliates are not responsible for the content or the privacy policies of any Web sites to which this site may link.

 

Collection of Personally Identifiable Information

You are not required to provide any personally identifiable information to visit the Site. WCL automatically collects Usage Data (as described below) and may collect ZIP codes and other information in connection with your use of the Site (e.g., the type of apartment you are looking for). WCL collects personally identifiable information on the Site only when you provide it. You may be required to provide personally identifiable information to use certain services on this Site. In addition, you may submit personally identifiable information through the Site in other ways, including: (a) participating in online surveys, promotions, contests and sweepstakes; (b) subscribing to newsletters, editorial content, or promotional content sent via email (which have opt-out instructions if you wish to unsubscribe); and (c) in connection with other products, services, features, or requests made available through the Site. The types of personally identifiable information collected will depend on the nature of the submission or the features of the Site used, but could include your name, address, phone number, and email address.


Passive Information Collection

The Site automatically collects information and may also customize your visit through technical means, including the following:

Cookies: Cookies are small text files that are placed on your computer's hard drive by computers (or servers) to identify your computer.

Web Beacons: Web beacons (also known as pixel tags, Internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a Web page.

IP Address Logs: WCL also logs Internet Protocol (IP) addresses — the location of your computer on the Internet.

Cookies allow WCL to recognize you when you visit the Site, to personalize your experience and generally to serve you better. For example, if you enter your name, address or ZIP code on one of the Site's forms, it may be stored in a cookie so you do not have to enter it again on other forms on the Site. Cookies and Web beacons can tell us what advertising you have seen on the Site, which allows WCL to offer you a more diverse selection of advertising information and may also be used together to measure the effectiveness of WCL advertising campaigns. Cookies, Web beacons and IP addresses are also used to compile data regarding Site usage (what Web site you came from, what pages of the Site you visit, how long you were on the Site, what type of browser you are using, what Web site did you go to, etc.). Web beacons may also be included in emails sent by WCL to determine when and if such emails are opened or forwarded. You can disable cookies or otherwise manage them through tools provided with your browser software and with third-party software packages. If you turn off cookies, many of the Site's features will not work as well or at all. Anonymous information regarding usage of our Site and services that is collected and/or aggregated by or on behalf of WCL through the use of such technical means or otherwise is referred to in this Statement as "Usage Data."

 

Information Use

Personally Identifiable Information. Personally identifiable information collected by WCL through your use of the Site may be stored on servers or in a cookie on your computer and may be used by WCL for any of the following purposes:


*To confirm or fulfill a request that you make (e.g., in order to send you apartment information you have requested, WCL may share your contact information with a participating WCL property owner and/or management company).
*To follow up on any request that you have previously made (e.g., WCL may contact you to determine whether the property owner and/or management company responded to your original request).
*To communicate with you regarding the WCL service (e.g., WCL may send you emails or call you to confirm an apartment availability inquiry or to notify you that you have received a lead regarding an apartment you have advertised or to request that you participate in a survey).
*To send promotional materials, newsletters, or other content via email or otherwise, unless you have indicated that you do not wish to receive such materials.
*To permit third parties to whom WCL may disclose personally identifiable information specifically for direct marketing purposes to send you promotional or informational messages, but only if you have first affirmatively agreed to receive such messages.
*To improve your user experience.
*To manage its relationships with Affiliates, customers, and other third parties to which WCL may disclose personally identifiable information pursuant to this Statement (e.g., to provide reporting to Affiliates and customers, to provide customer support, and to resolve disputes).
*For Site administration, analysis, research, development, optimization and other internal purposes, including, without limitation, to compile Usage Data.


Usage Data: Usage Data is used by WCL for administrative, analytical, research, optimization and other purposes. For example, WCL may use statistical analyses of Usage Data in order to measure interest in the various areas of the Site, for development purposes and to inform advertisers and partners in aggregate and anonymous terms about consumers who click on their advertising or other messages. IP Addresses are also used for systems administration and troubleshooting purposes.

 

With respect to promotional materials and newsletters that WCL may send via email from time to time, WCL will not continue to send you such communications if you ask us not to, as described below in the Section entitled "Accessing, Changing or Deactivating Information Collected by WCL." However, you agree that WCL may send to you, and you cannot opt out of, communications of a transactional or relationship nature, including, but not limited to, communications regarding fraudulent or illegal activity, account status, changes to this Statement or the WCL Terms of Service, as well as communications to confirm, fulfill and follow up on your registration, service or a request submitted through the Site.


Information Sharing

WCL may share personally identifiable information that you provide with third parties in the following cases:


1. Affiliates. WCL may share your personally identifiable information with Affiliates on the condition that the Affiliates' disclosure and use of the information is consistent with this Statement.
2. Requests. WCL maintains relationships with third party providers for some of the products and services offered through the Site. If you request information or services through the Site, you agree that WCL may share personally identifiable information as may be necessary to provide such information to or perform such services for you. For example, if you request information about a unit or floor plan for a property advertised on the Site, WCL will share the information collected through such request with that property (or its designee) and any other parties providing that listing (e.g., if a third party management company provides the listing to us on behalf of the property). In some cases, the information that you provide through the Site may be collected directly by a third party or its designee (e.g., through forms hosted by such third party or on a page framed with WCL branding). Personally identifiable information also may be shared with the specific third parties that can respond to your requests in the form of reporting and other follow-up communications. The subsequent use or disclosure of any information collected by or provided to third parties is subject to their privacy policies and practices.
3. Sweepstakes/Promotions. In the event that you participate in a sweepstakes, contest, or other promotion on the Site that is sponsored by WCL and a third party, WCL reserves the right to share personally identifiable information collected in conjunction with the sweepstakes, contest or promotion with the third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties’ privacy policies and practices.
4. Direct Marketing. Except as provided herein, it is WCL's policy not to disclose personally identifiable information of our customers to third parties specifically for the third parties' direct marketing purposes. If you are 18 years of age or older and have affirmatively agreed to receive third party direct marketing materials, WCL may share your personally identifiable information with third parties for direct marketing purposes. Although WCL will endeavor to notify all third-party direct marketers that the information provided to them is confidential, the subsequent use or disclosure of information is subject to those third parties’ privacy policies and practices.
5. Service Providers. WCL may work with third parties that provide services on its behalf. Examples include providers of analytical, development, promotional, research, credit card processing and other services. For example, WCL may ask that a third party conduct an online survey or sweepstakes or send newsletters on its behalf. In such cases, WCL requires that the third party maintain your personally identifiable information as confidential and use the information only to perform the services specified by WCL.
6. Email List Opt-Outs. In the event WCL sends promotional emails to you on behalf of third-party advertisers and you inform WCL you wish to opt out of future promotional emails from a particular third party, WCL may share your email address with that third party so the third party may add you to its opt-out lists.
7. Other. WCL expressly reserves the right to release any personally identifiable information or other information you provide to third parties under the following circumstances: (a) when required by law or legal process, (b) to investigate and/or take action against illegal activity, suspected abuse, or unauthorized use of the Site and/or WCL services, (c) to protect the property or safety of our users or others, (d) to enforce our Terms of Service and (e) in connection with any sale or other transfer of ownership of all or a part of WCL or any of its businesses.


Please note that the messages that WCL sends to you to confirm, fulfill, or follow up on a request may incidentally include promotional material or other content from WCL or its partners. In the case of these messages, WCL is not sharing your personally identifiable information with those third parties. WCL reserves the right to share Usage Data with any third party for any reason.


Email a Friend

The Site offers you the ability to email certain pages or content of the Site to a friend or other third party. If you choose to use the “Email a Friend” functionality, your name, email address and any message you are allowed to include will be visible to the recipient of the email. WCL does not use the names and addresses stored through the "Email a Friend" functionality for any purpose other than sending a one-time email to your friend. The "Email a Friend" functionality is for informational purposes only and you may not use it for any unlawful purpose, including any harassment or threats.


Changes to this Statement

Notification of Changes: Any changes to this Statement will be posted on the Site in this location and this Statement will be identified as "Updated". Your continued use of the Site after such notice constitutes acceptance of such changes.

Security

Your personally identifiable information is one of our most valuable assets. We take steps to keep it physically secure in our data centers and it is accessible only to authorized personnel as needed to perform operations governed by this policy. In addition, when WCL collects credit card information from you, WCL uses Secure Socket Layer (SSL) encryption, the industry standard for protecting privacy in Web transactions. Please keep in mind that despite these measures, WCL cannot guarantee or warrant 100% security of its servers and databases. Moreover, WCL cannot guarantee that personally identifiable information that you submit through the Site will not be intercepted or otherwise disclosed.

Children

WCL believes that it is especially important to protect children's privacy online. WCL does not knowingly collect or use any personally identifiable information from children under the age of 13 and WCL does not knowingly provide any personally identifiable information, regardless of its source, to any third party for any purpose whatsoever from visitors younger than 13 years old. No information should be submitted to or posted at WCL by visitors younger than 13 years old.

Links

This Site contains links to other sites. While WCL encourages our business partners to adopt privacy policies and practices that build users' trust and confidence in the Internet, WCL is not responsible for the privacy policies or practices of third parties or any of the content of Web sites linked to the Site or any third-party products or services offered through the Site.


Collection of Information by Third Parties

As noted above, Affiliates and other third parties may collect information about you when using the Site through the use of cookies and Web beacons. For example, WCL uses third-party companies to serve advertisements when you visit the Site and to collect statistical information regarding Site usage. Third-party advertising companies may collect non-personally identifiable information about your visits to the Site and other Web sites in order to provide advertisements about goods and services of interest to you. In addition, WCL may share statistical and behavioral data about visitors to our Sites with these third-party advertising companies for the purpose of managing and targeting advertisements on the Site and/or on other Web sites. These third-party advertising companies may note some of the pages you visit on the Site through the use of Web beacons. In the course of serving advertisements to you, these third-party advertising companies may also place or recognize a unique "cookie" on your computer to allow them to recognize Web beacons and otherwise improve advertising effectiveness.

If you have any questions about this Privacy Statement, please email us at: info@westcampusliving.com
© 2007 West Campus Living, 406 W. 30th St., Austin, TX, 78705
Last updated on 12/20/07